When I approached her or rather when my wife approached her concerning the situation she claimed that he had an appointment so he had to go before us. unfortunately the x-ray technician took the young man who came in last before myself or the young lady. I should have been first to see the x-ray technician however two other people came in after me. Overall, the visit left a lot to be desired.I entered the facility at 7:30 with thy understanding that they start at 8:00 I was seen by the intake people about 8:15 or so. The procedures are stressful enough, the experience shouldnt be unpleasant on top of everything else. There is no bench or shelving in the bathroom so both times I held my clothes between my knees and slowly changed while praying I wouldnt drop anything on the bathroom floor. Finally, twice I was told to go to the bathroom and change clothes, once to put the gown on and once to put my clothes back on. There should be decorum in a place like this. Soothing music or just quiet would be better. Women come for these tests because of potential life-threatening issues and they should not be subjected to this kind of ridiculous gossip. Also, the incessant chatter about dresses and spouses and diets from among the staff out front was distracting and not necessary.
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There didnt seem to be a sense of urgency on the other side. These two minor details slowed the process down which normally wouldnt have mattered but after drinking the required 32 oz of water I was eager to get the show on the road. There was a mix-up with whether or not I needed a second prescription to be there (I didnt), there was a mix-up about what time I was supposed to be there (the tech seemed to think I was the 8:30 appointment, I was told I was the 8:15 appointment which meant I had to be there at 7:45). I also liked their waiting system and appointment scheduling.
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I would highly recommend this center due to their staff and bedside manner.
#Nj imaging network professional#
The ultrasound technicians were extremely professional and personable. The facility area to change into the gown and waiting area was very clean and not crowded (only one other person was there after I was seen and waited for the radiologist comments). I waited less than 5 minutes to be seen and taken care of. I liked that I texted them when I was outside waiting and the office texted me back after all the paperwork was ready to sign to minimize the waiting time in their office and contact with others. The call center also gave me the chance to upload my documents via a secure link on a text, which made things easier on the day of my appointment and gave me instructions as well as what to expect upon arrival, pricing and service. I was able to book an appointment within 2 days due to a cancellation and loved their call center since they were able to provide me with the quickest appointment at a near location (they can see all locations/appointments). This was my first time at the Cranford location and was very pleased to see the care they take for patients during the pandemic. I can not say enough about this place, I recommend NJIN to everyone and anyone!!! She put me at ease as she always does which is not part of her job description!! She is just a genuinely lovely human being which makes all of the difference when you are going through something stressful like this.
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When I arrived, Neida, was as usual, extremely thorough, skilled, calm and just excellent at her job. I was called back this week after having my annual mammogram last week, which had me a little worried. Jennifer, the mammogram tech and Neida, the ultrasound tech go way above and beyond the call of duty!! They not only do their job extremely well but they genuinely care about their patients!! Jennifer has since moved on to another location, but the techs who saw me this visit were lovely and also extremely skilled at their jobs. Getting a mammogram can be stressful and upsetting at times. Since moving to the area I have been going to NJIN in Cranford and I wish I could give this place more than 5 stars!! I am not someone who reviews many places but I feel that this is truly a special place that deserves review.